User Experience
Inclusive Design
Definition
serviceAccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service is an approach that considers the full range of human diversity when creating products, ensuring they work for as many people as possible. It goes beyond glossaryAccessibilityAccessibility is the practice of designing products so they can be used by people with a wide range of abilities, including those with disabilities. It ensures that content and functionality are available to as many users as possible.Open glossary term by designing for different glossaryContextThe surrounding conditions that shape behaviour and decisions.Open glossary term, abilities, and experiences from the start.
In practice
Used to design products that consider glossaryEdge CaseAn edge case is a rare or extreme scenario that falls outside typical user behaviour.Open glossary term and diverse user needs early, rather than retrofitting solutions later.
The reality
Designing for the ‘average user’ excludes more people than it helps.
Plain English
Designing products so they work for as many people as possible.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is inclusive design?
serviceAccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service ensures products work for a wide range of people and situations.
How is inclusive design different from accessibility?
serviceAccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service focuses on removing barriers, while inclusive design proactively considers diverse needs.
Why is inclusive design important?
It creates better experiences for more users and reduces exclusion.
How do you apply inclusive design?
By considering diverse users and glossaryContextThe surrounding conditions that shape behaviour and decisions.Open glossary term throughout the design glossaryProcessA process is a defined sequence of steps used to achieve a specific outcome.Open glossary term.
Related Services
Related Guides
Related Terms