Strategy
Process
Definition
A process is a defined sequence of steps used to achieve a specific outcome.
In practice
Used to standardise how work is done across teams.
The reality
Overly rigid processes can slow down progress.
Plain English
How work gets done.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is a process?
A series of steps to complete work.
Why are processes important?
They create glossaryConsistencyConsistency is the use of uniform patterns, behaviours, and visual elements across a product to create familiarity and predictability. It helps users learn once and apply that knowledge throughout the experience.Open glossary term.
What is a risk?
Becoming too rigid.
How should processes be used?
As guidance, not restriction.
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