User Experience
UX Researcher
Definition
A UX researcher studies glossaryUser BehaviourUser behaviour refers to how users interact with a product, including actions, patterns, and decision-making processes.Open glossary term, needs, and motivations to inform design decisions.
In practice
Conducts interviews, guideUsability TestingObserving users complete tasks to identify usability issues, friction, and barriers to success.Open guide, and glossaryDataData is raw information collected and stored for analysis, processing, or decision-making.Open glossary term analysis.
The reality
serviceUser ResearchUnderstand user behaviour, validate ideas, and make clearer product decisions with evidence you can act on.Open service is often rushed or skipped, leading to poor decisions.
Plain English
Finds out what users need and why.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What does a UX researcher do?
They gather glossaryInsightAn insight is a meaningful understanding that explains why something is happening and what it means.Open glossary term about users.
What methods are used?
Interviews, testing, and analysis.
Why is research important?
It reduces guesswork.
When should research happen?
Before and during design.
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