User Flow

Definition

The steps users take within a systemglossary×SystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term→ to complete a task.

In practice

Used to map and optimise interactionsglossary×InteractionInteraction refers to any action a user takes within a product and how the system responds. It includes clicks, taps, gestures, and inputs that drive the user experience.Open glossary term→.

The reality

If it’s too long, users abandon.

Plain English

It is the shorter sequence of steps inside the product itself.