Interaction

Definition

Interaction refers to any action a user takes within a product and how the systemglossary×SystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term→ responds. It includes clicks, taps, gestures, and inputs that drive the user experienceglossary×User Experience (UX)User Experience (UX) refers to the overall experience a person has when interacting with a product, including usability, accessibility, and how it feels to use. It focuses on making products useful, usable, and enjoyable.Open glossary term→.

In practice

Used to design how users engage with interfacesglossary×InterfaceAn interface is the point of interaction between a user and a system, where inputs are made and outputs are received. It can be visual, physical, or conversational.Open glossary term→, ensuring actions are intuitive and responsesglossary×ResponseA response is the data or result returned by a server after receiving a request.Open glossary term→ are clear.

The reality

Every interaction either buildsglossary×BuildA build is the process of compiling and packaging code into a runnable application.Open glossary term→ confidenceglossary×ConfidenceConfidence is the level of certainty in a decision or outcome based on available evidence.Open glossary term→ or creates frictionglossary×FrictionFriction refers to anything that slows users down or makes it harder for them to complete a task. It can be caused by poor design, unnecessary steps, unclear messaging, or technical issues.Open glossary term→ - there’s no neutral.

Plain English

What happens when a user does something and the systemglossary×SystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term→ responds.