User Experience
Readability
Definition
How easy content is to read and understand.
In practice
Used to assess glossaryClarityClarity is how easily users can understand what is happening and what they need to do.Open glossary term and serviceAccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service.
The reality
If poor, people work harder than they should.
Plain English
It is about whether content feels easy to take in and understand.
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